Contact Information

Address: Jalaram-2, 2nd Floor, Siddhartha Appartment,, Rajkot, Gujarat, India, 360005
Country: [India]
Phone: - - 91-281-6538870
Mobile: - 00919825412933
Fax: - - 91-281-2368139
home products Complain Crm

Complain Crm

Product Details:

Place of Origin India
Keywords Software, Complain Crm, , Aplomb Technology, India
Category Computer Hardware & Software > Software 
Payment Terms

Detailed Product Description

Aplomb Technology pioneer in innovative CATV,Broadcasting software industry, recently launched new web based application to help MSO, DTH Operators, to handle

customer complain online. As most of cable operator nowdays having control room in more then two cities, they want to arrange central complain and service center this is

very useful to them.

Its central complain management with proper hierarchy of staff wise, city wise, zone wise. Call center staff either centrally or from different city, enter customer complain

online and it transfer to related person immediately. This way you can give customer best service in the time of competition. It helps many way in day-to-day business with

analysis & track / check complain status with single click.

Complain alerts send to the service man or inputer by SMS. With pending complain, solved complain, operatorwise complain and many such kind of reports help to track

your business service.With different types of customize package you can set your own customer relation management. Internet is very cheap nowdays, and its easy to

implement the project. Everywhere in daily work, use of internet increasing. This is your first step in digital age, to upgrade your business with latest technical trends.

Complain Crm

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